How to Plan Classes and Presentations

If you’re standing in front of an audience with the intent to share information, having a solidly constructed plan will help ensure that you get your message across in the best possible way. Learn to set objectives and structure your class or presentation in a way that not only reaches your goals but also engages your audience and ensures they’ll really get what you’re saying and remember it after they’ve left the room. Whether you’re teaching parents about early literacy, giving a presentation to a community group or teaching seniors how to use their iPads, this method of planning will prepare you to deliver top-notch classes and presentations to audiences big and little.


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Disaster Planning and Assistance for Libraries

Fires and floods are steadily increasing across Colorado. Do you have a plan for your library collection if a disaster occurs? The Colorado Cultural and Historic Resources (CHR) Task Force is here to help. In this interactive webinar, CHR members will offer guidance on how to create and use a disaster plan, partner with first responders, and protect your collections from damage. Participants will also learn about how to use CHR’s statewide network to give or receive assistance before, during, and after disasters.

Amy ZImmer  Carl Stewart

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Serving the Underserved: tips for serving the homeless

Sometimes, community services in rural areas don’t have resources to meet growing needs. As such, libraries become the primary service provider for those experiencing homelessness in the community. In an already busy library, how can you assist with food, safety, hygiene, and social needs? Is it even your role to do so? What about mental health, opiate addiction, disruptive behaviors, and policies? In this session, learn practical tips to serve people experiencing homelessness, avoid burnout, encourage community conversations,and link patrons to available resources. Learn from one Library Director’s mistakes and successes, and discuss your libraries’ unique challenges together.

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Teen Mental Health: In their own words

  • With Beth Crist, Cameron Riesenberger, and Christine Kreger
  • Originally aired 02/20/2020
  • View the Archive

Teen suicide is on the rise nationally, and Colorado’s statistics are higher than many other states. In this interactive session we will highlight this issue by sharing interview clips from teens who have experienced mental health issues, Colorado specific research, and we will brainstorm how libraries can be part of a larger community conversations.


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Friends with Benefits

  • With Joanna Nelson Rendón and Rebecca Philipsen
  • Originally aired 12/12/2019
  • View the Archive

No, not those kind of benefits! Join us as we walk you through programming designed to help your teens develop their social and emotional skill set. These skills are important for future success, plus the programs that develop them have a variety of helpful side effects! We’ll talk about programming for all budgets and sizes of libraries, everything from Dungeons & Dragons to a Yo-Yo club! We’ll also show you how your summer reading program can address this issue, plus discuss how to take on reluctant admins who are hesitant to greenlight ‘just for fun’ programs.


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Unearthing Seed Money: Locating grants to fund your project (The Colorado Edition)

Jean Marie Heilig

Intimidated by the grant writing process? Start off in the right foot by joining us for a discussion on selecting a funder that shares your library’s vision. Learn about the different types of grants and funders and how to locate the one that best fits your project. Also, hear about the most frequent reasons funders reject proposals.

Discover how to locate and apply for grant funding that will turn your project into a reality!


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Conducting the Reference Interview: How to Ask Better Questions to Make Customers Happy

  • With Robin Filipczak and Stacey Grijalva
  • Originally aired 11/06/2019
  • View the Archive

“Do you have any books on law?”

“I need information on bats.”

Have customers ever asked you general or ambiguous questions like these? How do we connect customers with exactly what they need when the way they ask for something is open to many interpretations?

Enter… the reference interview! The purpose of a reference interview is to find out what a customer wants so library staff can match the information need with the library’s resources.

Join us as we break down the process into simple steps and discuss solutions to common problems. Participants will leave with a 6-step tool kit to asking better questions so customers leave happy.

This class is intended to give an introduction and basic overview of the reference interview. The class is aimed at front-line staff and librarians who want a refresher.

Recommended Pre-Session Reading:


Session Handout (PDF)

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Supporting Developing Readers at the Library: Outreach for K-3rd Graders

  • With Liesel Schmidt & Gigi Pagliarulo
  • Originally aired 11/04/2019
  • View the Archive

Part 4 of a 4 part series about services designed for kids K – 3.

Learn how the Children’s Librarians at Denver Public Library are expanding their services to developing readers and the grown ups in their lives using the five Grade Level Reading Skills. We’ll discuss outreach best practices, different types of outreach currently being piloted in Denver, as well as challenges and successes.

Missed the first 3 parts of this series? View the archives listed below!

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Bullet Journaling: The Magic Bullet for Increased Productivity

Do you struggle each day to get through your “to do” list? Are you losing track of projects and missing deadlines because you don’t have a system to manage all of your responsibilities? In this session, you will learn about an increasingly popular planning method – bullet journaling – as a means to gain control of your work and personal lives. We will also consider the bigger picture about productivity by discussing how we can exploit our natural tendencies to increase motivation and optimize our workflow. Come to the webinar ready to share your best productivity tips and tricks


  • Session Slides (PDF)
  • Four Tendencies Quiz
  • Bullet Journal Tool Recommendations
  • Facebook Group
  • Productivity Tools
  • Productivity Tips
    • I try to find blocks of uninterrupted time…coming in early, working at a different location for an afternoon.
    • I have to shut my office door and put earbuds in otherwise I am watching and eavesdropping on the circ desk.
    • I use a Gantt chart with To Do, Pending, Doing, & Done on sticky notes.  I also love Google Keep!
    • I like to go hide in the other end of the building in the basement. It’s really the only way to get people to not interrupt. Not an option for everyone…
    • Putting on headset…but without sound. Staff think I’m listening to a training session


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Supporting Developing Readers at the Library: Collection Development for K-3rd Graders

Amy Forrester
  • With Amy Forrester & Sarah Dutelle
  • Originally aired 09/24/2019
  • View the Archive

Part 3 of a 4 part series about services designed for kids K – 3.

Learn how the Children’s Librarians at Denver Public Library are expanding their services to developing readers and the grown ups in their lives using the five Grade Level Reading Skills. Selecting, cataloging, and shelving books for developing readers presents a number of unique challenges. We’ll talk about ways DPL has evaluated and enhanced their collection to make developing reader titles more accessible. Information on DPL’s recent diversity audit will be shared.

Session Slides with notes (PDF)

Missed the first 2 parts of this series? View the archives listed below!


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