Sometimes, community services in rural areas don’t have resources to meet growing needs. As such, libraries become the primary service provider for those experiencing homelessness in the community. In an already busy library, how can you assist with food, safety, hygiene, and social needs? Is it even your role to do so? What about mental health, opiate addiction, disruptive behaviors, and policies? In this session, learn practical tips to serve people experiencing homelessness, avoid burnout, encourage community conversations,and link patrons to available resources. Learn from one Library Director’s mistakes and successes, and discuss your libraries’ unique challenges together.
- With Joanna Nelson Rendón and Rebecca Philipsen
- Originally aired 12/12/2019
- View the Archive
No, not those kind of benefits! Join us as we walk you through programming designed to help your teens develop their social and emotional skill set. These skills are important for future success, plus the programs that develop them have a variety of helpful side effects! We’ll talk about programming for all budgets and sizes of libraries, everything from Dungeons & Dragons to a Yo-Yo club! We’ll also show you how your summer reading program can address this issue, plus discuss how to take on reluctant admins who are hesitant to greenlight ‘just for fun’ programs.
Intimidated by the grant writing process? Start off in the right foot by joining us for a discussion on selecting a funder that shares your library’s vision. Learn about the different types of grants and funders and how to locate the one that best fits your project. Also, hear about the most frequent reasons funders reject proposals.
Discover how to locate and apply for grant funding that will turn your project into a reality!
- With Robin Filipczak and Stacey Grijalva
- Originally aired 11/06/2019
- View the Archive
“Do you have any books on law?”
“I need information on bats.”
Have customers ever asked you general or ambiguous questions like these? How do we connect customers with exactly what they need when the way they ask for something is open to many interpretations?
Enter… the reference interview! The purpose of a reference interview is to find out what a customer wants so library staff can match the information need with the library’s resources.
Join us as we break down the process into simple steps and discuss solutions to common problems. Participants will leave with a 6-step tool kit to asking better questions so customers leave happy.
This class is intended to give an introduction and basic overview of the reference interview. The class is aimed at front-line staff and librarians who want a refresher.
Recommended Pre-Session Reading:
Session Handout (PDF)
- With Liesel Schmidt & Gigi Pagliarulo
- Originally aired 11/04/2019
- View the Archive
Part 4 of a 4 part series about services designed for kids K – 3.
Learn how the Children’s Librarians at Denver Public Library are expanding their services to developing readers and the grown ups in their lives using the five Grade Level Reading Skills. We’ll discuss outreach best practices, different types of outreach currently being piloted in Denver, as well as challenges and successes.
Missed the first 3 parts of this series? View the archives listed below!
Do you struggle each day to get through your “to do” list? Are you losing track of projects and missing deadlines because you don’t have a system to manage all of your responsibilities? In this session, you will learn about an increasingly popular planning method – bullet journaling – as a means to gain control of your work and personal lives. We will also consider the bigger picture about productivity by discussing how we can exploit our natural tendencies to increase motivation and optimize our workflow. Come to the webinar ready to share your best productivity tips and tricks
- Session Slides (PDF)
- Four Tendencies Quiz
- Bullet Journal Tool Recommendations
- Facebook Group
- Productivity Tools
- Productivity Tips
- I try to find blocks of uninterrupted time…coming in early, working at a different location for an afternoon.
- I have to shut my office door and put earbuds in otherwise I am watching and eavesdropping on the circ desk.
- I use a Gantt chart with To Do, Pending, Doing, & Done on sticky notes. I also love Google Keep!
- I like to go hide in the other end of the building in the basement. It’s really the only way to get people to not interrupt. Not an option for everyone…
- Putting on headset…but without sound. Staff think I’m listening to a training session
Part 3 of a 4 part series about services designed for kids K – 3.
Learn how the Children’s Librarians at Denver Public Library are expanding their services to developing readers and the grown ups in their lives using the five Grade Level Reading Skills. Selecting, cataloging, and shelving books for developing readers presents a number of unique challenges. We’ll talk about ways DPL has evaluated and enhanced their collection to make developing reader titles more accessible. Information on DPL’s recent diversity audit will be shared.
Session Slides with notes (PDF)
Missed the first 2 parts of this series? View the archives listed below!
Note: Unfortunately, the recording of this session is unavailable. We wound up with hold music playing through the session (operator error). We may try to offer the session again in the future to capture an archive.
We all know that children learn through play, but what about adults? Research shows that when humans, at any age, play, they learn and grow into healthy, happy, well-functioning individuals. Find out more about the research on play, identify your play style as well as others, and imagine ways to add more play into your work. Perhaps counter-intuitively, your habits of embedding playful work techniques into your day can lead to greater creativity, productivity, and resilience in you and your library. And knowing others’ play styles will help build better teams, collaborative work, and enjoyable work culture.
Resource List (PDF)
Draw a Library – screenshot
Rationally we know that change is imminent and to stay relevant we must adapt quickly, but emotionally we want to stay in our “comfort zone.” In this session you will learn how to change when change doesn’t come naturally by mastering new habits and skills. After all, for things to change, somebody has to start acting differently. Maybe it’s you, maybe it’s your team.
Note: There are 3 videos we used in this session that do not play in the archive. You can watch the videos on your own by clicking the links below. The links are also available from the slides in Adobe Connect.
Libraries will play a crucial role in getting a complete count for the 2020 Census. Join us and Adam Bickford from the Colorado State Demography Office as we discuss this critical role for libraries, outline the implementation plans for the 2020 Census and demonstrate demography data resources you can start using right now.