When a Patron Needs More Than a Book: Transformation has no due date

Sharon Morris
  • With Sharon Morris and Kieran Hixon
  • Originally aired 01/18/2018
  • View the Archive
  • Have you accidentally helped a library patron transform?
  • Are you ready to be an intentional champion for your library users?

Join us as we explore services that make all the difference. Together we will share stories of extraordinary library moments and identify common ways library staff help people grow and learn in transformative ways. Walk away with an understanding of how libraries change lives and gain ideas for what you can do to provide more meaningful library services. Together we will discover how to shift libraries from places of transaction into spaces for interaction, and transformation.

Kieran Hixon

Resources:

What do people come to the library for? (PDF)

What makes transformation possible? (PDF)

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Removing Barriers to Access: Eliminating Fines and Fees for a Win-Win for your Library and Community

  • With Beth Crist, Dan Alcazar, Steph Myers, Meg DePriest
  • Originally aired 12/13/2017
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Librarians have debated both the philosophy and financial role of charging fines and fees for late, lost, and damaged materials for decades. The topic is still critical today as fines and fees pose a significant barrier to library use, especially for low-income families.

Join us for this interactive session as we explore research on the benefits of eliminating fines and fees, learn from one library district that has tracked the positive effects of eliminating fines for  2 years, and brainstorm with each other about the challenges and benefits to eliminating fines and fees.

Resources:

Steph Myers

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Speaking Finance: Creating a Value-Oriented Marketing Plan for Your Library

A powerful story about a child discovering a love of reading and lifelong learning will likely endear many people in your community to the library. However, it may leave those who are more concerned with tax dollars and the financial bottom line unmoved.

One of the keys to successful marketing is learning to speak the language of certain groups and creating a targeted marketing plan based on what those groups need from the library. Join us as we practice “speaking finance” in order to market libraries from a financial standpoint, argue for the economic benefit of public libraries, and demonstrate the investment opportunity that exists within our libraries.

We will share tools and marketing strategies designed to help even the most financially illiterate among us make a persuasive case for the continued funding of public libraries using hard, tangible numbers.

Resources

 

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Promising Practices: Collaboration, It CAN Be Learned: A Recipe for Success

  • With Becky Russell and Tara Laughlin
  • Originally aired 12/04/2017
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Join us for a new brand of CSL in Session…Promising Practices!

We want to ensure that our student learners are effective collaborators who can thrive in today’s work force. And yet, how many of us adult learners have received guidance or training in collaborating effectively? What are the key ingredients of exemplary collaboration? And, how can we grow and provide guidance for others in this skill?

Join co-presenters Becky Russell and Tara Laughlin in identifying behaviors of effective collaboration, and strategize ways to work with different learner styles who are at varying levels on the collaboration continuum. Walk away with ideas for more intentional and  successful collaborative experiences with your staff and students.

Resources

 

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North of 50

  • With Tara Bannon, Amy DelPo, and Stephanie Two Eagles
  • Originally aired 10/23/2017
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Seniors are a growing segment of the population, and they need the type of services and programs that libraries are so good at providing.

Join us for a discussion about connecting with and serving seniors in your community — including those seniors who are experiencing memory loss. Staff from the Denver Public Library will share stories, tips, and information about their top senior programs designed for those “North of 50”.

Resources

Contact Information

  • Tara – tbannon@denverlibrary.org
  • Amy – adelpo@denverlibrary.org
  • Stephanie – stwoeagles@denverlibrary.org

Session Slides (PDF)

 

 

 

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Is It Really Dead? How to rescue programs for hard-to-reach communities

Sometimes programs for diverse communities languish, even if they’re a good idea in theory. In this session we will share a simple method for how to get down to the root of the problem of why a program isn’t successful, develop a plan to address the roots of the problem, and evaluate if it should be cut or rescued. We will include case studies from the presenter, and we also invite you to share your thoughts, questions and real life examples from your libraries.

Resources

Program Plan Rescue Worksheet (PDF)

Presentation slides

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Workplace Bullying: words can hurt more than you think

Jean Marie Heilig

Remember being bullied in grade school? The tears, fears, and anxiety of facing bullies may have shaped who you have become today. Do you ever wonder what happened to those bullies? It’s sad to say but many have grown up and are now creating havoc in our libraries! This engaging session will show you how to remain calm and stay strong when coping with the bullies you work with or serve in your community.

Resources

Workplace Bullying Resources (PDF)

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Check Out an Experience!

  • With Beth Crist, Jill Wilson, Judith Anderson, Teresa Myers
  • Originally aired 07/18/2017
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We all know that libraries are about more than books, indeed, we offer our communities a wealth of experiences when they walk through our doors. But how can we provide experiences that extend beyond the library walls? Join us as staff from the Longmont Public Library, the Wilkinson Public Library, and the Colorado State Library share information about the unusual items their libraries circulate. Bring your own thoughts and ideas to share as we brainstorm the why’s and how’s of circulating experiences.

Resources

 

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Look at me when I’m talking to you!

Jean Marie Heilig

Look at me when I’m talking to you: getting ahead by improving your listening skills. In our high-tech and often stressful world, communication is becoming more important than ever. If this is true, then why are so many of us such poor listeners? Becoming a better listener will allow you to become more productive, avoid conflict, improve accuracy, and build better friendships and careers. During this session you will discover how good your listening skills are and what you can do to improve them.

Resources:

 

 

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Growing Readers Together: Early Literacy Services Beyond Your Library

  • With Joyce Johnson & Pamela Mejia de Rodriguez
  • Originally aired 05/16/2017
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Your library has a thriving storytime program, strong collection of board and picture books, perhaps parenting classes, and other services to support young families inside your library, but now you want to share those services beyond your library walls? How can you reach parents, unlicensed childcare providers, and young children that don’t come to your library–often the very population that needs library services the most?

Join us for this interactive session to explore valuable community partnership opportunities, promotional possibilities, and methods for providing outreach to families, unlicensed childcare providers, and beyond. We will discuss research-based practices in Colorado libraries; potential collaborations; challenges and successes around outreach; and come away with practical ideas you can implement in your library.

Resources:

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