Next on CSL In Session

JaneMartel Up Next

Tending the Garden of Innovation

 

 

 

  • Does everyone have the potential to be innovative?
  • What does it take to cultivate your own creativity?
  • What tools could you use to stimulate the growth of new ideas from the group you’re working with?
  • What are three key tools to ensure that your project is grounded in fertile soil?

Learn this and more in this one-hour session!

About Jane Martel

As the customer experience coordinator for the Arapahoe Library District, Jane develops patron satisfaction surveys and metrics, designs service-related training for employees, and manages the patron feedback system. Jane holds a Master of Public Administration and Bachelor of Science in Education and has 30 years of professional experience in business, government, and non-profit organizations. She puts her focus on process improvement, customer service, and innovation to work to ensure that the patrons’ experience is nothing short of…wow!